[ETS TOEIC Test]김대균의 전략특강

< [ETS TOEIC Test] 김대균의 전략특강 - Lesson 20>

[Part 7]

Questions 191-195 refer to the following letter and document.

96 Rumbold Street

Ayresford

Hampshire W13 1PW

May 19

Jetline Claims Office

Jetline UK Limited

35 Manchester Road

London EC2 3HD

Dear Sir or Madam:

I am writing with regard to damage to my suitcase incurred during a recent trip to Italy. I was traveling from Milan to Gatwick Airport on Jetline flight JT23 on May 14, and on picking up my suitcase from the baggage claim at Gatwick, I found that the latch was badly damaged and the handle had become detached from the suitcase on one side. I reported this to the Jetline office at Gatwick and completed a property-irregularity form.

I have had the suitcase looked at by a local luggage retailer, Simpsons Limited, to see if they could repair it. They feel that they can only partially repair it (enclosed is a copy of their estimate), and they would suggest a replacement. I would therefore be pleased if you could reimburse me for the cost of a new suitcase as indicated in Simpsons’ estimate. Due to the amount of damage to the suitcase, I was unable to travel from the airport by public transport as planned and had to take a taxi. I would also ask you to reimburse me for the taxi fare, which was £45.00.

Yours sincerely,

Richard Turner

Richard Turner

Simpsons Limited: Retailers of Quality Luggage

43 High Street, Ayresford W4 8RT

Tel: 01203 431796

Estimate of Repair

Date: May 17

Item to be repaired: Large dark green cloth suitcase manufactured by Crossleys, Ltd.

Nature of repair: Replace damaged latch, reattach handle

Estimated cost: £20.00 (but see note below)

Notes: Although the latch can be replaced, it will not be possible to reattach the handle securely (damage to handle attachment on suitcase body). The cost to replace it with a similar model is £105.00 (Dixons executive suitcase, model X23).

191. What is the purpose of the letter?

(A) To report some lost property

(B) To claim some expenses

(C) To complain about a flight

(D) To request a copy of a form

192. Why did Mr. Turner take a taxi from the airport?

(A) He had missed the last train.

(B) He was late for an appointment.

(C) He was not feeling well.

(D) He could not easily carry his luggage.

193. Why did Mr. Turner go to the Simpsons store?

(A) To buy a suitcase

(B) To ask for a refund

(C) To inquire about repair costs

(D) To pay an outstanding bill

194. Which company made the damaged suitcase?

(A) Dixons

(B) Jetline

(C) Simpsons

(D) Crossleys

195. Why has Mr. Turner enclosed a document with his letter?

(A) To provide an example of a form

(B) To show that a suitcase has been repaired

(C) To support a request for reimbursement

(D) To suggest a store for Jetline to use

Questions 196-200 refer to the following news report and memo.

News Report

Randolph Chemical announced earlier today the selection of Michelle Brown as its new chief executive officer. Willard Strong, Chairman of the Board of Randolph Chemical, said, "We are delighted to have found someone of Michelle’s caliber to lead our organization."

Michelle Brown brings to the table a reputation as a strict cost cutter. Prior to joining Randolph, Dr. Brown was CEO of Popovich Materials, where she reduced expenses by almost a third in her four-year tenure. Dr. Brown has a bachelor’s degree in chemistry from Wyler College and a Ph.D. in analytical chemistry from Porter University.

Industry analysts remain skeptical that she can turn around the company’s ailing fortunes. After her selection was announced, company stock dropped 1.2 percent in one afternoon.

Randolph Chemical is a global technology-based company that manufactures and distributes plastics, chemicals, and agricultural products. Their search, which took eleven months, was conducted with the aid of Darren Consulting.

Memorandum from: Michelle Brown

TO: All Randolph Chemical employees

As you have probably heard, I will be assuming responsibility for leading Randolph Chemical effective Monday morning. I want to take a moment to reaffirm the commitment of Randolph Chemical and of myself as its new head to treating every single employee with the fairness and dignity that he or she deserves.

In the months to come I will be initiating steps to sell off those portions of our business in which we do not have the

potential to become industry leaders, leaving us to focus on what we do best. Due to time constraints, we will not be

commissioning a new study of all of our holdings. Instead, we will base decisions on current in-house performance figures derived from our ongoing review process.

This is the beginning of a long journey for all of us, one I am proud to say we will make together.

I hope to meet as many of you as possible personally, and I urge you to become fully engaged in the process and to contribute your own ideas

196. What was the subject of the news release by Randolph Chemical?

(A) The selection of a new chief executive officer

(B) The announcement of a new chairman of the board

(C) The merger of Randolph Chemical and Popovich Materials

(D) Recent trends in stock prices for chemical companies

197. What is suggested about Randolph Chemical?

(A) It is planning to move its main office.

(B) It is searching for additional board members.

(C) It is experiencing financial problems.

(D) It is looking for new products to market.

198. What is implied in the memorandum?

(A) The company will be doing more work overseas.

(B) Dr. Brown has met many of the employees at Randolph Chemical.

(C) Some positions in the company may be eliminated.

(D) Temporary employees will be offered permanent jobs.

199. Why is Dr. Brown not planning a new study of all of Randolph Chemical holdings?

(A) It would be very expensive.

(B) It would take too much time.

(C) There are not enough employees available to help.

(D) Darren Consulting has already completed the study.

200. What was Dr. Brown known for in her previous job that she will probably continue

in her new position?

(A) Moving into new markets

(B) Introducing new products for agricultural use

(C) Consulting with experts outside the company

(D) Reducing operating costs

< 정답 >

191. B

192. D

193. C

194. D

195. C

196. A

197. C

198. C

199. B

200. D

<김대균 특별제작 문제>

[Part 5]

1. ____________ and alert, the applicant seemed prepared and focused when she met with the deputy chief.

(A) Insensibility

(B) Responsive

(C) Quickly

(D) Oppress

2. ____________ heavy traffic congestion during the September holiday season, many people make alternative traveling plans.

(A) Resulting in

(B) Thanks for

(C) Owed to

(D) Because of

3. If you list the launching events of our company in ____________ order, you’ll see that we did not have much time to rest in the last decade.

(A) chronological

(B) alphabetical

(C) rhetorical

(D) cylindrical

4. If the two parties ___________ their previous agreement, leaders from both sides are certain to face severe criticism in their respective home nations.

(A) discard

(B) improves

(C) molested

(D) harboring

5. The wait-staff stayed later than usual ______________ important guests who had requested the restaurant to extend their usual hours.

(A) to serve

(B) are served

(C) to be served

(D) may be served

< 정답 >

1. B

2. D

3. A

4. A

5. A

<목표! 어휘800>

1.	automated	자동화된

2.	excursion	짧은 여행, 소풍

3.	hail	우박, 싸라기눈

4.	assets	유동자산, 재산

5.	bankbook	은행 통장

6.	board meeting	이사회 회의

7.	gross	총계의 총계, 대부분

8.	timber	입목, 목재

9.	extract	파내다, 채광하다

10.	foundation	재단, 단체, 협회

11.	repository	저장실, 수납창고

12.	chartered plane	전세 비행기 편

13.	proceeding	절차, 행사(처리)

14.	undercharge	정가 이하의 금액을 청구하다

15.	politics	정치(활동), 정치학

16.	submit	제출하다, 제안하다

17.	adjust	조정하다, 조절하다

18.	statewide	주 전체에

19.	tedious	지루한, 싫증나는

20.	underpass	지하도

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